Granting Access to TeamViewer on Mac

Only use this article if you have installed the latest version of TeamViewer on Mac (not TeamViewer QuickSupport) and your machine is running on macOS 10.14 Mojave or higher.

macOS 10.14 Mojave

Step 1.
You are presented with the Review System Access window.

Mac TeamViewer Review System Access

Step 2.
Click the Request Access button to open the Accessibility Access window.

Mac Mojave TeamViewer AccessibilityAccess

Step 3.
Click the Open System Preferences button to be taken to the Accessibility permission within the Privacy tab, inside Security & Privacy system preferences.

Mac Mojave Security&Privacy Accesibilty

Step 4.
Click the Lock icon on the bottom left corner of the window and enter your details to unlock it, enabling you to make changes to your system preferences.

Mac Mojave Sytem Preferences Unlock

Step 5.
Select the TeamViewer checkbox option to grant it access.

If you are prompted to quit TeamViewer to apply the changes, click Later.

Mac Mojave TeamViewer Accessibility Granted

Step 6.
Go to the Full Disk Access permission within the Privacy tab, inside Security & Privacy system preferences and select the TeamViewer checkbox option to grant it access.

Mac Mojave TeamViewer Full Disk Access Granted

Step 7.
Click Quit Now when prompted.

Mac Full Disk Access Prompt

Step 8.
Click the Lock icon again to prevent further changes.

Step 9.
Exit the Security & Privacy window.

Step 10.
Reopen TeamViewer and your details will be displayed.

Mac TeamViewer Details

macOS 10.15 Catalina

Step 1.
You are presented with the Review System Access window.

Mac Catalina TeamViewer Review System Access

Step 2.
Click the Open Screen Recording Preferences button in the Screen Recording section to be taken to the Screen Recording permission within the Privacy tab, inside Security & Privacy system preferences.

Mac Catalina Security&Privacy Screen Recording

Step 3.
Click the Lock icon on the bottom left corner of the window and enter your details to unlock it, enabling you to make changes to your system preferences.

Mac Catalina Sytem Preferences Unlock

Step 4.
Select the TeamViewer checkbox option to grant it access.

Mac Catalina Screen Recording Enabled

Step 7.
Click Quit Now when prompted.

Mac Catalina Screen Recording TeamViewer Prompt

Step 8.
Click the Lock icon again to prevent further changes.

Mac Catalina Screen Recording Enabled

Step 9.
Exit the Security & Privacy window.

Mac TeamViewer Details

Step 10.
Reopen TeamViewer and your details will be displayed.

Note: For the in-depth article on TeamViewer's Community site, visit How to control a Mac running macOS 10.14 or higher.

Note: A good alternative to TeamViewer is TeamViewer QuickSupport which does not require installation or administrator rights.

Visit Downloading TeamViewer QuickSupport on how to do so.

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