Converting a User Account

This feature is only available to GoProof Admins.

Proof sender to Collaborator

Step 1.
Login to your GoProof account on our website.

Step 2.
Click Users to go to the Users dashboard.

Step 3.
Locate the publisher account you want to convert and click Convert.

GoProof Users Dashboard Proof Senders

Note: If your proof sender has an active license, you will need to contact Customer Support for further assistance.

GoProof Make License Changes

Collaborator to Proof sender

Step 1.
Login to your GoProof account on our website.

Step 2.
Click Users to go to the Users dashboard.

Step 3.
Click on the Collaborators link under the Filter Users section to locate the collaborator account you want to convert and then click Convert.

GoProof Users Dashboard Collaborators

Step 4.
Click Convert again to confirm your changes.

GoProof Confirm Convert Collaborator to Proof Sender

Note: You will need to add a license to converted collaborator account in order to be a proof sender. Simply click on the Request a license link provided or contact Customer Support for further assistance.

GoProof Users Dashboard Proof Senders-2